Store Staff Job Description

Title: Store Staff

Supervisor: Department lead/manager

FLSA: Hourly – Non exempt

Profile

The Store Staff position is an entry level, fun and challenging position that allows you to share your love of the outdoors with customers and co-workers. Because we’re an entrepreneurial company with plenty of ways to grow and build a career we expect every employee to take initiative and give our customers a helpful and meaningful experience. Also each employee is expected to follow all company policies and procedures.

All employees hired into this position are evaluated each quarter on productivity and effectiveness.

Duties and Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.
  • Advises and assists customers with their choices of product for themselves and for gifts.
  • Accurately completes sales using POS system according to established procedures.
  • Stocks and cleans the department for the best sales appearance and ease of use for the customer.
  • Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.
  • Assists with merchandising efforts, displays, and floor moves as needed.
  • Assists with community/marketing events
  • Maintains a clean and safe workplace
  • Performs other duties as assigned by manager.

Minimum Requirements

  • Must have the ability to manage and complete priorities and work flow, multitask and be detail-oriented.
  • Must have the ability to learn in a fast-paced environment.
  • Must be able to work both independently or in a team environment.
  • Must take direction well.
  • Must have the ability to understand and follow written and verbal instructions.
  • Must have acceptable appearance and demeanor
  • Must have the ability to create an excellent customer and team experience
  • Must have good time management skills
  • Must have a sense of urgency and be able to hustle.
  • Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Working Environment/Minimum Physical Requirement

You must have the physical, visual and auditory ability to perform the essential functions of the job with or without reasonable accommodations. Position requires standing up to 8 hours per shift, bending, leaning and kneeling on a regular basis during a shift. Must be able to lift up to 50 pounds in order to perform essential functions. Must be able to work in a stressful environment and stressful situations. Must be able to work in an environment where climate constantly changes.

This job description is not meant to be all-inclusive. It is understood that the employee will also perform other reasonable related business duties if requested by the immediate supervisor or other management staff. This position description is not a written or an implied contract. It will be reviewed periodically and may be revised if deemed necessary. Performance reviews will be conducted quarterly but do not necessarily constitute a required increase in pay.

How to apply

Please visit your preferred Sports Basement location to obtain and fill out an application.

 

 

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